Auditors who are not native speakers of English but need to conduct their audits in English.
You will enhance your understanding of why it is important for auditors to master the interviewing process. You will be introduced to a systematic approach for conducting interviews and methods for organising and planning interviews.The seminar will also provide tips on how to interview auditees effectively and opportunities to try out the interview techniques under discussion.
Basic and advanced interviewing skills
Basic and advanced negotiation skills
Interactive lecture, discussion, individual and group exercises, case studies