The Master in Management People, Management & Organisations concentration equips students for managerial roles in human resources, marketing, policy making and leadership. Building on theories in psychology, sociology, management and economics the concentration is designed to develop people analytics skills: Upon completion of this concentration students will advance their ability to read people and situations. They will learn how to motivate and lead individuals and teams and shape organizations to reach strategic goals.
Managerial Decision Making
This course focuses on the process of decision making. In contrast to the economic model that assumes that human nature is determined by perfect rationality, this course highlights the irrationality of human decision making. We show that irrational decision making is not random or senseless, but systematic and predictable. The goal of the course is to explain how information processing, expectations, emotions, social norms, and other invisible, seemingly illogical forces skew our reasoning abilities. Understanding irrationality is important to better understand the actions and decisions of consumers, managers, and policy makers.
Power, Politics and Social Networks
The world runs on social relationships and social networks. Relationships are essential to getting work done, and to the way leaders engage in leading and leadership. Effective leaders and followers in any position use relationships to manage up, down and sideways. Work is accomplished through formal and informal relationships – social networks – and participants can be more effective if they understand the strength and weakness of their social relations. As well, in any job it is important to build power and manage relationships with peers and superiors. But how do you do it? In this course, we provide answers to this question by using a social network perspective.
The purpose of this course is to introduce you to the field of persuasion and give you hands-on experience to understand how persuasion “works”. We will discuss theories related to attitudes, persuasion and social influence to illuminate the underlying behavioural and psychological constructs. You will learn the key behavioural and psychological concepts and develop the intellectual ability to apply them in situations where you need to persuade both businesses and individuals. As a related outcome of this course, you will also develop negotiation skills.
New for 2021, more information to follow.
Change is a constant, and organisational change is a regular theme for any leader. Leading change is difficult because you need to convince people that they should give up habits, routines, and scripts that perhaps work well and make their lives easier. Leaders that are good at influencing social change processes understand what motivates people and how to get people to commit to new lines of thinking and action through negotiations. Leading change can be top-down, bottom-up and middle-out. It can also be re-active when a crisis or shift takes place in the market or proactive when leaders take steps to change before an interruption calls for change. In this course, we explore some of the challenges and traps that can derail leaders' attempts to change people and organisations.
Learning through Action - Applied Topics in Management
This course offers a hands-on approach to the study of people, management and organisations. We provide students an opportunity to acquire knowledge and skills that are critical to tackling today's managerial problems. The course emphasises experiential learning coupled with lectures, readings, class discussion/debate, guest speakers, personal and group assignments. The content will reflect the most relevant business topics at the given time such as crisis management, disruptive innovations, etc.
"Upon completion of this concentration, students have an advanced ability to manage human resources, develop talents, communicate effectively, positively engage and embrace diversity in the workforce and lead by example. Graduates can apply these essential skills to work in various positions across a wide range of industries."
Read more insights from Aigerim Bolat, Programme Manager of our Master in Management programme, here.