Conflict management for junior managers
Conflict management for junior managers
Master the essentials of conflict management as an emerging leader. This 100% self-paced online course empowers you to proactively shape and resolve workplace conflicts, equipping you with the skills to act both as a participant and mediator. You’ll learn to recognize escalation triggers, apply effective conflict-resolution principles, and turn tensions into opportunities through a real-life case study featuring “Markus Schneller.” The course includes interactive modules and concludes with a knowledge check. Accessible for 6 months and priced at €58.
Next Start Date
Available Now
Duration
6 months
Language
German
Type of Education
Fully self-paced
Price
58 EUR
for individual users. Customized group or enterprise licensing is available upon request
Format
E-learning
Master the essentials of conflict management as an emerging leader. This 100% self-paced online course empowers you to proactively shape and resolve workplace conflicts, equipping you with the skills to act both as a participant and mediator. You’ll learn to recognize escalation triggers, apply effective conflict-resolution principles, and turn tensions into opportunities through a real-life case study featuring “Markus Schneller.” The course includes interactive modules and concludes with a knowledge check. Accessible for 6 months and priced at €58.
Target group
Young managers
Contents
Conflicts can be found in every everyday life – be it private or professional. However, bypassing them is not a solution. Rather, take the opportunity to improve coexistence in the long term. The task of conflict management is a goal-oriented and conscious design and control of conflicts. Managers are particularly challenged in this regard: they take on the role of the participant, but also that of the mediator and ultimately have to ensure a termination in the sense of a balance of interests.
In this online course, you will learn how to deal with conflicts in professional life. They help the manager Markus Schneller with his conflicts and look for a solution with him. You can experience both what causes the conflict to escalate, but also which rules of the game lead to success. Here you will learn the basics for successful conflict management.
Content
- Conflicts and conflict resolution
- Conflict as an opportunity
- Rules of the Game
- Escalation steps
- Ability to deal with conflict
- Case study
Methodology
eLearning:
As an individual user, you will receive online access to the Frankfurt School learning platform for 6 months. You determine the place of learning, learning time and learning pace yourself.
Costs & Registration
For only 58,- EUR !
Costs & Registration
For only 58,- EUR !
how can we transform your career?
