Strategic bank management

Case Study

Opportunities and risks of technological progress

  • Certificate
  • Programme duration: 3 days
  • Format: Self-study, virtual kick-off, 3 days of attendance on campus, including certificate examination

Frankfurt School is running a three-day certificate programme for Landesbank Baden-Württemberg (LBBW) for its second-level management. The content is coordinated and can be delivered in cycles, ensuring that the knowledge is continuously incorporated into the organization.

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THE IDEA

Digitalization requires continuous training in all areas of a financial institution so that current developments and challenges can be quickly analysed and results adapted. To survive in the market, it is essential to combine scientific findings and innovations with practical implementation in everyday work. For this reason, the training is conducted by renowned, scientifically proven professors from Frankfurt School. Individual event sequences are recorded so that the knowledge can be easily reused within the company.

THE PROJECT ASSIGNMENT

In addition to technical expertise, academic topics are also taught with the corresponding knowledge transfer. The latest innovative research results and agile methodology training demonstrate the effects of digital transformation on existing business processes. Managers sharpen their awareness in order to review processes and, if necessary, clean them up or redesign them. In doing so, they focus on customer benefits and an iterative approach to adjustment. In line with overarching strategic considerations, the focus is on the efficiency of operational business – prompted by the disruptive potential in the banking sector.

Objectives

  • Keep top management up to date with the latest scientific developments
  • Strengthen thinking and acting in business processes
  • Review and optimise processes in the context of digital transformation
  • Become familiar with technical innovation and integrate it into processe
  • Identify and increase efficiency potential
  • Initiate process innovations
  • Involve employees in change and empower them for new tasks
     
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THE LEARNING JOURNEY

Participants receive study materials in advance and begin the programme with a virtual kick-off. A panel discussion initiates the transfer to banking operations and forms the knowledge basis for the final certification exam.

Along the learning journey, the focus is on topics such as:

  • Keynote speech "Strategy for what?" followed by discussion: Strategic process management – catalyst for digitalisation in the financial sector
  • Leveraging efficiency potential – Operational process management based on a strategic target system
  • Impact of technical developments on process management

Managers deepen their understanding of the processes in their areas of responsibility. Regarding customer benefits and the future viability of the company, they are better able to classify the opportunities and risks of technological progress, such as artificial intelligence or the Internet of Things, and implement them in cooperation with their teams.

COMPLETION, CONTINUATION AND FEEDBACK

The certification exam consists of outlining new processes and adapting and successfully implementing existing processes.

ENQUIRIES

Senior Programm Managerin • Executive & Professional Education
069 154008-235
Anke Welkoborsky