Managing Non-Financial Risks: Operational Risk in PracticeDubai only

• Understanding non-financial and operational risks
  • Participants gain a structured overview of the most relevant non-financial risk types and their impact on business performance and operational stability.
  
  
• Operational risk in day-to-day banking processes
  • The seminar shows how operational risks arise across front, middle, and back office processes and how they can be managed pragmatically.
  
  
• From risk identification to effective controlsPractical approaches to risk assessment, key risk indicators, and control design are discussed with a focus on usability and efficiency.
• Governance, roles, and decision-making
  • Participants learn how clear responsibilities and governance structures support faster decisions and stronger accountability.
  
  
• Operational resilience and business continuity
  • The program addresses how institutions can strengthen resilience against disruptions and ensure reliable service delivery.
  
  
• Embedding risk management into commercial objectives
  • The seminar highlights how effective non-financial risk management supports growth, client confidence, and sustainable profitability.
  
  
• Practical insights and peer exchange
  • Real-life examples and interactive discussions ensure direct transfer to participants’ own institutions.
  
  

This seminar is aimed at professionals and decision-makers in financial institutions who are involved in managing, overseeing, or improving business and operational processes. It is particularly relevant for risk and operational risk managers, operations and process managers, as well as professionals from compliance, internal audit, and control functions who are looking for a practical, business-oriented perspective on non-financial risks. The program also addresses business line managers and transaction banking professionals, as well as senior managers and executives responsible for governance, operational resilience, and efficient service delivery.

The seminar aims to equip participants with a practical and business-oriented understanding of non-financial and operational risk management. Participants will learn how to identify and assess key non-financial risk drivers, understand their impact on day-to-day operations and commercial performance, and translate risk insights into effective controls and decision-making. The program strengthens participants’ ability to embed risk management into business processes, improve operational resilience, and support sustainable growth while ensuring reliable service delivery.

The program combines interactive expert input with group work, case studies, and discussion, fostering practical insights and peer exchange.