Workplace Violence and Organisational Threat Management

Foundations of Workplace Violence & Threat Management

• Historical development of threat assessment and threat management
• Key concepts, definitions and core principles
• Prevalence of workplace violence
• Organizational impact, damage and costs
• Core components of a threat management program

Expressions of Violence

• Forms of violence in the organizational context
• Managing affected individuals and fear management
• Fundamentals of threat assessment
• Introduction to information gathering and evaluation
• Case studies and discussion

Methods and Processes in Threat Assessment

• The “Pathway to Violence” model
• Hot and cold aggression
• Fundamentals of deviant and disordered behavior
• Process model of threat assessment:
• Identifying warning behaviors
• Initial assessment / triage
• Structured information gathering
• In-depth threat assessment
• Case management

Case Analysis and Decision-Making

• Structured case triage
• Assessing the seriousness of a case
• Decision-making processes in managing threat situations

 

The seminar is designed for professionals and managers in companies and other organisations who are responsible for psychological safety and required to deal with concerning or high-risk behaviour within the organisation. It addresses a broad spectrum of workplace violence, including stalking, bullying, intimidation, threatening behaviour, anonymous threats and persistent complaining. The seminar will be relevant for members of crisis or threat assessment teams, as well as for compliance professionals, HR managers, security and risk professionals and legal advisors who wish to improve their knowledge of these topics or establish professional structures for prevention and intervention in their organisations.

 

Participants will acquire in-depth expertise on the different forms of workplace violence, the roots of this phenomenon and its impact on individuals as well as on the organisation as a whole. The training will focus on behavioural and organisational risk factors.

Participants will learn to identify concerning and potentially threatening behaviour at an early stage, analyse such behaviour in a structured way and assess it professionally using evidence-based threat assessment instruments and risk management approaches.

In addition, participants will learn how to develop and implement appropriate reporting and prevention structures within their organisations and contribute strategically to the promotion of psychological safety and sustainable violence prevention.

 

Presentations, discussions and case studies