Transformational Leadership

28 August 2026Insights
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Why Coaching Skills Matter More Than Ever

The world of work is undergoing profound change. Markets are becoming more dynamic, technology is advancing rapidly, knowledge becomes outdated faster and adaptability is increasingly important for long-term success. In this environment, traditional leadership alone is no longer enough. Effective leadership today requires clear direction and strong organisational skills, but also the ability to guide people through change, encourage ownership and help individuals realise their potential.

Transactional and transformational leadership

Two approaches are particularly relevant in leadership practice: transactional and transformational leadership. Transactional leadership is based on clear agreements. Goals are defined, performance is assessed and results are rewarded accordingly. This approach is effective when tasks, processes and expectations are clearly structured. It provides reliability, efficiency and direction. Transformational leadership goes further. It seeks to engage employees around a shared vision, strengthen intrinsic motivation and support personal development. Transformational leaders do more than set direction. They create an environment in which people contribute their own thinking, take responsibility and develop their capabilities.

Why transformational leadership is becoming more important

Both leadership styles have their place. Routine processes still require clear structures, defined responsibilities and reliable management. Yet the proportion of tasks that demand creativity, adaptability and independent decision-making continues to grow. Organisations need to respond to changing market conditions, establish new processes, integrate knowledge and navigate uncertainty. To do this, they need employees who do more than follow instructions. They need people who actively develop solutions.

This is where transformational leadership has particular strength. It combines direction with empowerment. It builds trust, motivation and ownership, helping teams become more resilient in times of change. Leadership becomes less about managing through control and more about enabling people to contribute, develop and make an impact.

Coaching skills as a key leadership capability

For transformational leadership to work in practice, leaders need coaching skills. These enable them to support employees as individuals rather than simply telling them what to do.

Leaders who take a coaching approach listen actively, ask questions that create clarity and help employees develop their own solutions. This strengthens motivation, self-efficacy and a lasting sense of ownership.

Coaching skills also help leaders recognise potential, build trust and guide people through change. Particularly in periods of uncertainty, employees need to feel heard, explore different perspectives and identify practical next steps together. This creates an approach to leadership centred not on control, but on development and impact.

The value for organisations

For organisations, this approach creates tangible value. Leaders with strong coaching skills can strengthen engagement, innovation and adaptability. Teams are more likely to take responsibility, contribute ideas and respond constructively to change. This can improve collaboration, employee satisfaction and long-term retention.

In a working environment where change has become the norm, coaching is therefore becoming an increasingly important leadership capability.

Developing coaching skills

The good news is that coaching skills can be developed. This is where the ‘Business Coaching Kompakt’ programme at Frankfurt School of Finance & Management comes in. It helps leaders and experienced professionals use coaching purposefully as part of their leadership and management practice – with a structured, effective approach grounded in the realities of organisational life.

Based on international coaching standards, participants develop practical skills in conducting coaching conversations, questioning techniques, coaching methods and tools as well as approaches for supporting change processes.

The focus is on direct application. Participants work with real cases and practical exercises, then transfer what they learn to leadership, projects and transformation initiatives. The programme is particularly relevant for professionals working in leadership, HR, project management, business development, strategy or transformation who want to strengthen their effectiveness when working with people.

Conclusion

Transformational leadership is becoming increasingly important because it enables people to play an active role in shaping change. Coaching skills are a key part of this approach. They combine clear leadership with individual development, strengthen ownership and help teams become better equipped for the future.

Interested in developing your coaching skills? Find out more about ‘Business Coaching Kompakt’ at frankfurt-school.de and take the next step towards becoming a leader who coaches.

 

Britta Hercher

Britta Hercher combines more than 30 years of leadership experience with expertise in coaching, consulting and people development. Her professional career spans operational banking as well as 20 years of experience in human resources, most recently as Head of a Coaching and Consulting Unit and as a Managing Director and Supervisory Board Member. She has completed a range of consulting and coaching programmes, including Systemic Organisational Consulting (SySt Institute), Systemic Competence in Change Processes (isb Wiesloch), certification as a coach (dvct) and a two-year coaching programme at the Odenwald Institute. Since 2025, Britta Hercher has worked independently as a consultant, coach and lecturer, with a commitment to bringing theory and practice to life in every training session and creating environments in which people can actively and effectively advance their personal development.
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