Human resource management (HRM) and human resource development (HRD) are of core importance in the development of top financial institutions (FIs). Competent and engaged personnel can create a competitive edge in a sector where products are often exchangeable. This is often overlooked in operational management and business planning
We help our partners to improve their staff management systems by offering tailored strategies and operational systems in HR management and development..
Within the context of the institution’s overall strategy and the unique internal and external environment, IAS develops tailored HR strategies to achieve corporate goals.
Successful HR begins with hiring the right people. A well-structured recruitment and selection process ensures that institutions attract the right talent. We support clients to develop and implement these processes.
The appraisal, monitoring, improving and rewarding of staff performance is an important element to increase corporate performance. We facilitate the design and implementation of performance management and appraisal systems.
Identifying new staff for key leadership roles is not always straightforward. The existing pool of internal or outside candidates may lack important competencies. Succession planning increases the availability of experienced and capable employees who are prepared to assume these roles. Our team supports partner institutions to develop and implement tailor-made systems.
We offer a full suite of training services, including: competency gap analysis and training needs assessment; development of training systems; and the design and delivery of training courses for all professional levels. We deliver training courses in the countries of our project partners, in our Headquarters in Frankfurt, as well as in our Regional Office Gulf States located in Dubai.
The provision of training courses across a large range of topics is another crucial part of our services. Classroom and digital workshops, as well as on-the-job training and coaching sessions are the most important training methods we use.
We also offer the following microfinance topics within our Development Finance Academies:
The Frankfurt School Development Finance e-Campus has become a very successful e-learning tool for professionals interested in human recourse development, leadership and management.
Our team of experts in the Frankfurt head office, together with a strong pool of international advisers, implements projects worldwide. We have been working with the Commercial Bank of Ethiopia (CBE) since 2011, where we designed, developed and implemented fully-fledged HR systems. In 2018 we kicked-off a new project with CBE to upgrade the bank's organizational structure in line with their ambitious vision to become a World-Class Commercial Bank by 2025.
Other examples of past projects include the review and revision of the performance appraisal system and job descriptions and grades for Kredi Garanti Fonu A.Ş, Turkey; the development of an HRM system for the Postal and Savings Bank of China; as well as optimizing the job analysis and recruitment process at HAAN Bank, Mongolia (now Khan Bank).
In parallel, our highly qualified team of trainers has facilitated more than 1.200 tailor-made training courses in the past 5 years for various private and public financial institutions worldwide. Our trainers cover all topics related to banking and microfinance, management and leadership.
We have also developed a microfinance certification course for the Lao Microfinance Association, which consisted of a 29-day technical program that was complemented by an extensive training-of-trainers program for local trainers in Laos.
Asia l World Bank l 2019 – 2020
Myanmar Financial Sector Training Center (MFSTC) - Design of Viable Business Plan & Development of Curriculum Framework
Asia l ADA & MFA l 2015 – 2019
Development of a Microfinance Certificate Course (MFCC) for the Lao Microfinance Association (MFA) and Training of Trainers Delivery
Asia l GIZ l 2018 – 2020
Pilot Approach for Short-Term Training Courses in the Banking and Finance Sector in Myanmar
Europe l EBRD l 2016-2020
Training provider for EBRD partner and client institutions at the Joint Vienna Institute
Sub-Saharan Africa l Bunna International Bank l 2019
Training Program for Bunna International Bank
Sub-Saharan Africa l Dashen Bank l 2017 – present
Training Provider for Dashen Bank
Sub-Saharan Africa l Bank of Abyssinia l 2019
Executive Seminar for the Board of Directors of the Bank of Abyssinia
Sub-Saharan Africa l Abay Bank l 2019
Executive Seminar for the Board of Directors of Abay Bank
Sub-Saharan Africa l AUC l 2020 – 2021
Design and Deliver Various Training Programs for the African Union Commission (AUC)
Sub-Saharan Africa l EIFS l 2016 – ongoing
Training Services for the Ethiopian Institute of Financial Studies (EIFS)
Sub-Saharan Africa l CBE l 2011 - 2020
Consultancy Services for the Commercial Bank of Ethiopia (CBE):
Sub-Saharan Africa l REGMIFA l 2014 – 2016
Strengthening Middle Management Skills: Capacity Building on Leadership, Management and Supervisory Skills