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Frankfurt am Main, 19.11.2020 12:00:00

Dear FS Community,

Our business school thrives on personal encounters and, step by step, this is now possible again. A broad hygiene concept has been implemented; this includes measures such as protective walls between seats in lecture halls, disinfectant dispensers and signs throughout the campus. A video provides information about these measures.

Here you find information about how we are dealing with the coronavirus situation. Participants in Professional & Executive Education programs will be informed personally about the form their educational programme will take place in.

  • We kindly ask all participants and employees to come to the campus only if they feel healthy.
  • Please wear mouth-nose coverings in all public areas of the campus – i.e. in the corridors on all floors, in the library, the mall, the lifts, the stairs, the breakout rooms, the deli, the casino, the lounges and the terraces as well as in the outdoor areas. Please pay attention to the notices you will find everywhere on campus.
  • The entire campus is cleaned and disinfected thoroughly every day. In this video we show how we have implemented the hygiene rules. The ventilation system at Frankfurt School continuously renews the air throughout the building by blowing used air outside and drawing in new air. This ensures a constant supply of clean air.
  • The Learning Center and Breakout Rooms are open. Chairs have been removed so that distance can be maintained. A maximum of two people are allowed in the Breakout rooms; if there are two people, masks are mandatory.
  • The seating arrangements in the seminar, lecture and event rooms have been adapted to the current regulations. Please do not alter seating arrangements.
  • Lifts may be used by a maximum of two people at the same time.
  • Deli and cafeteria are open to staff, students and participants. Please wear mouth-nose coverings.The maximum numbers of persons allowed at one table is two.
  • Frankfurt School employees are again working in greater numbers from the campus. However, we will initially refrain from personal appointments. All contact persons in all departments are available by phone and email. Longer appointments and advising take place online.
  • For questions about the Coronavirus at FS please use the central email address communitylife@fs.de.
  • We have set up a hotline for students. Students can find the number online in the "Study Guide".
  • The federal government offers a Corona-Warning App that makes it easier to track infections. We recommend downloading it on mobile phones. In addition all students and employees have been outfitted with CoronaTracers.
  • We also ask everyone to follow the prevention recommendations of the RKI.
These FAQs are continuously updated. Last update: November 19, 2020

What happens if a member of the FS Community is infected with Corona?

As soon as Frankfurt School knows of a confirmed infection, this information will be passed on to all students and employees.

With the help of the Corona-Tracer, which all students and employees carry since the beginning of the winter semester, those who have been in close contact with the infected person can be identified. These contact persons will be informed personally to discuss measures such as quarantine or a precautionary corona test.

On the instructions of the public health department, infected persons remain anonymous. Their personal rights are protected.

Students

Will seminars, lectures, exams or extra-curricular activities for students take place as scheduled?

Many courses, career counselling and extracurricular offers take place online or in a hybrid format, so that participants can take part from campus or virtually. You will be informed as to the format of delivery in due time.

We ask all students to wear mouth-nose coverings during classes.

Library services for students and Break-Out Rooms

The Learning Centre and Breakout-Rooms are open. Chairs have been removed so that a minimum distance can be maintained. A maximum of two people are allowed in the Breakout rooms; if there are two people, masks are mandatory. Security personnel ensure the regulations are followed. The entire campus, including the Learning Center and the Break Out Rooms, are cleaned and disinfected thoroughly every day.

How are the part-time education programmes running?

We offer our Bankfachwirt, Betriebswirt and Management courses all over Germany, in all federal states. These will take place exclusively in online format – initially until the end of November. All students are informed personally - including how exams are held. If you have any questions, please send an email to dreiklang@fs.de.

Should students take advantage of semesters and internships abroad?

The pandemic has different effects in different countries. Special entry requirements must also be observed. Students should contact the Frankfurt School's International Office.

What should students do if they think they are infected?

Students who believe they have been infected should contact their family doctor or the medical on-call service by phone at the Germany-wide number 116117. The Hessian Ministry of Social Affairs has set up a hotline for questions about the coronavirus: 0800 5554666. It is available every day from 08:00 to 20:00; the staff on this hotline speak German and English.

Please also inform Frankfurt School at communitylife@fs.de if you are staying at home due to illness. Together we will find solutions so the success of your degree will not be compromised.

What should students who have been in contact with a (potentially) infected person do?

All students who have had contact with a (potentially) infected person should stay at home until the person has been tested. If the person tests positive and infection with the coronavirus is confirmed, the student should contact their own doctor and self-isolate for 10 days. In this case, the student should inform Frankfurt School via the following central mail address: communitylife@fs.de. Together we will find solutions so the success of your degree will not be compromised.

Where can students make further enquiries?

Please contact Frankfurt School via the following central mail address: communitylife@fs.de.

Prospective students

Will Assessment Centres for applicants still take place?

Assessment Centres for Bachelor, Master and MBA applicants will be carried out online. The admissions teams will contact applicants to set up dates. They will also share technical requirements. In the case that applicants are unable to provide required test scores (GMAT, Toefl, IELTS) alternative arrangements are being made. For any questions, please contact the respective team: bachelor@fs.de, masters@fs.de or mba@fs.de.

What support is currently available?

The Frankfurt School has launched a new scholarship program for new students. The Diversity Scholarship Program promotes diversity in terms of origin, school background, gender and skills. It promotes applicants for the Bachelor of Business Administration and Bachelor of Computational Business Analytics courses with good grades and extra-curricular commitment. You can find information on this and other scholarships here.

Visitors / Participants of events and seminars

Are Professional and Executive Education seminars currently taking place?

Executive Education at Frankfurt School thrives on face-to-face interaction and exchange of experience. We want to make both possible even under these difficult conditions. Some of our seminars and certificate courses are offered on campus, in compliance with strict health and hygiene measures. Most of our courses are also offered as online or hybrid events. Participants can choose whether to attend events on campus or online. All information will be distributed before the start of a course. Please do not hesitate to contact our Executive Education Team if you need advice.  

Corporate seminars or education programmes that were scheduled on clients’ premises, or here at FS, will be organised in compliance with health and hygiene measures. We will contact relevant companies to clarify how suitable each course is as face-to-face and/or as a live online event.

What rules apply to guests?

Visitors muss register and provide their name and telephone number at the reception. Seminar participants are registered via their enrolment and study advisor.

Use of Zoom video software

Frankfurt School uses Zoom video software from the US company Zoom Video Communications for communication with students, customers, business partners and employees. From a legal perspective, Frankfurt School has taken all necessary and possible measures to secure and protect all personal data during use.

You can find a detailed form on data protection information here.

Frankfurt School Verlag Conferences

Frankfurt School Verlag Conferences

Currently, conferences are held exclusively in online format; personal participation on campus is not possible. Information can be found on the website of Frankfurt School Verlag.

Campus Hamburg

Campus Hamburg

Our students, participants and lecturers are informed will directly be informed on how (on site or online) the planned courses, workshops or certificate courses will place. Companies, organizations, partners and friends who use the campus for their own events are also personally informed. You can find information and contact details here.

Study Centre Munich

Study Centre Munich

Our students, participants and lecturers are informed will directly be informed on how (on site or online) the planned courses, workshops or certificate courses will place. Companies, organizations, partners and friends who use the campus for their own events are also personally informed. Further information and contact details are available here.

Employees of Frankfurt School

What does Frankfurt School recommend to its employees?

Employees can continue to work flexibly off campus. The campus is cleaned and disinfected daily and you can keep a generous distance from each other or use an individual office. Please coordinate closely with your teams and your manager. We also inform employees regularly via e-mail.

What does Frankfurt School recommend to its International Advisory Services consultants/experts?

Consultants should align their activities closely with recommendations from local authorities. Where needed, you can work flexibly from home. For emergency staffing, you can also use the Project Offices. We ask our consultants to closely coordinate with the Senior Project Manager in charge of the respective project or assignment.

We also ask all consultants and experts returning from an at risk area to maintain a 14-day self-isolation in order to minimize the risk of infection. Consultants who feel ill should get in touch with a doctor. They should also inform the Frankfurt School project management team.

General Information

Where can I find current information?

Who do I speak to if I think I am infected?

If you believe you are infected, please contact your family doctor or the medical on-call service by phone at the Germany-wide number 116117. The Hessian Ministry of Social Affairs has also set up a hotline for questions about the coronavirus: 0800 5554666. It is available every day from 08:00 to 20:00; the staff on this hotline speak German and English.

What can I do to protect myself from infection?

As with influenza and other respiratory diseases, taking care when coughing and sneezing, washing your hands often and thoroughly, as well as keeping a distance of about one to two metres from a sick person protect against transmission. Shaking hands should be avoided. Further information can be found on the websites of the Robert Koch Institute and the Federal Centre for Health Education.

Where do I go if I have been in contact with someone infected?

The Hessian Ministry of Social Affairs has set up a hotline for questions about the coronavirus: 0800 5554666. It is available every day from 08:00 to 20:00; the staff on this hotline speak German and English.

Press

Who should journalists contact with questions about Frankfurt School?

Please contact Corporate Communications: Vera Klopprogge v.klopprogge@fs.de, Tel. +49 (0) 69 154 008 322.

Which experise is Frankfurt School offering for the media?

The pandemic affects all areas of life and work; our economy, international relations, the labour market, and health and education systems are also affected. Our professors conduct research on these and other topics. They are happy to make their findings available to journalists. Contact Vera Klopprogge with your questions (v.klopprogge@fs.de, Tel. 069 154 008 322.). More information can be found here.

Contact for the Press

Contact for FS Community

For questions related to issues with the coronavirus, please use the central email address of Frankfurt School communitylife@fs.de.

To address concerns, we have set up a student hotline. Students have access to this number in the online campus / study guide.