Frankfurt School is committed to continuous improvement. Through a comprehensive quality management system, the School aims to guarantee leadership in value-added education services by setting demanding goals for its students, faculty and staff, and ensuring these goals are met.
Quality Management at Frankfurt School is seen as a collaborative effort, with input from a variety of stakeholders. The School’s approach to quality combines a number of different but interdependent factors. Results are enabled through well-structured processes. Accreditations and certifications further guarantee the School’s commitment to the highest education standards.
Key Elements of the School’s Quality Management system include:
Frankfurt School ensures its service offerings comply with the current and relevant (national and international) higher education statutes, regulations and standards. Moreover, the School ensures that all parties involved in the design and development of its service offerings are aware and understand the requirements, and that the specifications are implemented consistently.
Those tasked with enforcing compliance with statutory and legal provisions require full autonomy. This is why the School’s Quality Assurance Officer acts autonomously and reports exclusively to the Faculty Council.
Frankfurt School practices a separation between quality assurance (ensuring compliance with statutes, regulations and standards) and quality development (further development of service offerings). With regard to the latter, the Quality Management team works closely with the School’s programme teams to advise, develop and improve procedures and formal regulations relating to academic life (admissions, examinations, etc.) and the development of new and existing programmes.
Frankfurt School adheres to a process-based approach when developing, implementing and improving the effectiveness of its quality management system. The Quality Management team works with the School’s various units to develop appropriate processes that ensure effectiveness and efficiency. The system is supported by a sophisticated process modelling tool, allowing the School to visualise, analyse, document and optimise its processes.
National and international accreditations are decisive for Frankfurt School´s quality management system. Accreditation is a process of external review used to assess an institution and its programmes/activities for quality assurance and quality improvement. Accreditation processes provide the School with an opportunity for critical self-analysis, and typically include a self-evaluation, peer-review and a review of strategic plans. It also provides an incentive for self-improvement and opportunity for consultation and advice from external experts.
Frankfurt School was accredited by AACSB International in May 2014.
Founded in 1916, AACSB International is the longest serving global accrediting body for business schools, and the largest business education network connecting students, educators and businesses worldwide. Currently more than 900 institutions across more than 50 countries maintain AACSB accreditation, one of the most recognised forms of business school accreditation an institution and its programmes can earn.
Frankfurt School was awarded EQUIS accreditation in June 2014. In June 2017, this accreditation was renewed for a period of five years.
EQUIS accreditation was launched in 1997 by the European Foundation for Management Development (EFMD), a leading international network of business schools and companies at the forefront of raising the standards of management education and development globally. EQUIS accreditation has been earned by just 204 business schools in 45 different countries worldwide.
In September 2018, Frankfurt School was awarded the prestigious AMBA accreditation.
AMBA accreditation embraces Frankfurt School’s MBA portfolio with, currently, five MBA programmes. Relevant for AMBA are criteria such as programme design, rigour of the curriculum, the qualification of faculty in the MBA programmes, the student cohort experience, exchange with business, as well as sustainability and ethics within the programmes.
The Association of MBAs (AMBA) was established in 1967 with the aim to raise the profile of business education and the MBA qualification. Its accreditation service is the global standard for all MBA, DBA and Master's degrees. Currently AMBA is accrediting programmes from the top 2% of business schools in over 75 countries.
In January 2010, Frankfurt School obtained a ten year accreditation by the Wissenschaftsrat, the longest possible period.
Accreditation by the German Council of Science and Humanities (Wissenschaftsrat) is required for all private universities in Germany. This institutional accreditation is a quality assurance process intended to determine if a non-state higher education institution provides services in teaching and research that meet established scientific and academic criteria.
In July 2015 Frankfurt School was awarded FIBAA's System Accreditation for six years, according to the standards of the German Accreditation Council.
The Foundation for International Business Administration Accreditation (FIBAA) is a German accreditation agency for quality assurance and quality development in management education. FIBAA System Accreditation is an important seal of approval for Frankfurt School’s internal quality assurance system, as well as the overall quality of the business school’s academic programmes.
That aside, Frankfurt School’s Master in Auditing programme is accredited by the German Accreditation Council through FIBAA according to § 8a of the German Auditor's Code (WPO).
Frankfurt School is certified to offer and promote vocational and professional training by the following agencies:
Frankfurt School follows a comprehensive curriculum review process for its academic programmes combining learning outcome assessments, conformity checks and audits integrating external peers from science and practise.
Learning outcome assessment (“Assurance of Learning”) is a continuous review process of the School’s academic programmes’ goals and objectives to ensure standards for students’ qualifications and competencies are achieved. Conformity checks help to ensure that all national and international standards for academic programmes are met. Programme audits, integrating external peers from science and practise as well as current students and alumni, help ensure that faculty and staff adhere to quality goals, and meet the needs of students and prospective employers.
Frankfurt School continuously evaluates the effectiveness of its products and services. It conducts several user-oriented surveys to gain feedback for the purpose of continuous improvement.
In the context of teaching, for example, the Frankfurt School focuses on the quality of teaching as well as high-quality student-oriented teaching. Course evaluations cover lecturers’ performance and expertise, quality of the course material, as well as the level, structure and relevance of the courses.
In the course of the programme management's annual repots, the aggregated course evaluation results are summarised. In addition to quality assurance, the reflection and assessment of the results also serve to identify the development potential of the programmes.
Furthermore, course evaluation results are annually compiled into a comprehensive Evaluation Report, presented to the management for review. This is complemented by continuous reporting and monitoring of key statistical indicators (enrolment, retention and graduation rates, faculty qualifications, etc.) for internal and external purposes (e.g., Hessen State Ministry for Higher Education, Research and the Arts, Hessen Statistical Office).
Frankfurt School is among the first academic institutions around the world to participate in the United Nations Principles of Responsible Management Education (PRME).
With that, Frankfurt School expresses a conviction that academic institutions, through integrating universal values into curriculum and research, can contribute to a more stable and inclusive global market and help build prosperous and thriving societies.
Having signed the document, Frankfurt School commits itself to integrating corporate responsibility and sustainability in a systemic manner into its curricula, research, teaching methodologies and institutional strategy.