Prof. Dr. Jürgen Moormann, Version 1.2
Topics for Master Theses 2018:
Dynamic capabilities in the financial services sector – where shall we look for appropriate processes? A qualitative study
Do managers’ emotions influence the process design? An experimental study
Psychological Distance towards Innovation: When are we willing to change things? An experimental study
Process innovation: Development of a concept for measuring process innovation maturity
Organizational Ambidexterity: Investigation of fintechs and banks
How can firms develop digital innovation? (different research questions)
Cooperation between banks and fintechs: What makes a good partner?
How can we cluster and evaluate the different features of blockchain technology (for payments)?
Can the adoption of blockchain be explained/compared with the adoption of similar technologies?
How can blockchain technology help banks improve their payment infrastructure and services?
What will be the consequences of instant payment for the business model of banks?
The impact of PSD2 on the business model(s) of banks
(and/or Payment service providers); Retail or Corporate Banking
Improving the purchasing process with the use of mobile payment
(possibility of cooperation with a company to be defined)
Analysis of critical success factors of mobile payment systems – The distributors’ perspective
The future of card-based payments (cooperation with Concardis)
Robotic Process Automation: Analysis of use cases in banks (or insurance companies)
Chatbots – Development of a concept for supporting customer processes in the financial services context
Digitization of banking processes in the context of process management, e.g. Process management in the context of agile project management methods: How do new and more flexible project management approaches like Scrum affect the functional design phase and especially the combined process design/reengineering?
Design of a customer-process-centered IT artifact (e.g. smartphone app): Applying Design Science Research
Literature-based comparison of approaches for process innovation
Customer processes and life events: An empirical investigation
(Development of a concept using Design Science Research)
Digital Safes – Analysis of the potential of integration in customer and bank processes (in cooperation with iTyx)
How to set up a Process Laboratory – Concept, Prototype, and Show Case (based on simulation software)
In-depth literature review on process-based organizations
Process Management and Compliance – Development of a concept for compliance-aware process management (Design Science Research)
Further development of Lean Six Sigma (e.g., towards process innovation, towards customer centricity)
Business Model Research
Business Model Innovation: Moving toward business as a service
How cam social media enterprises and financial service companies cooperate? (Method: Design Science)
Development of a digitization maturity model for banks (including test/evaluation)
Innovation at zero costs: how can banks improve their returns and their business models by learning from fintechs?
Analysis of the impact of digital innovations (e.g., blockchain technology) on business models